The UR Department
Personalized Utilization Review, Billing, Accreditation & Compliance Services for Behavioral Health Facilities
We integrate into your team — not just your workflow.
Boutique support for Detox, Residential, PHP, IOP, Dual Diagnosis & Mental Health programs.
Who We Are
A Small Company with Big Impact
The UR Department is a boutique Utilization Review and Billing firm specializing in behavioral health and substance-use treatment centers.
Unlike large national vendors, we become a true extension of your internal team — providing personalized, consistent support with the expertise of a full in-house department.
pYou get real people, consistent communication, and highly tailored services built around your program.
Our Core Services
Utilization Review
- Initial & concurrent reviews
- Continued stay advocacy
- Documentation support
- Peer-review preparation
- Payer communication & coordination
Billing & Revenue Cycle Management
- Claims creation & submission
- Posting & reconciliation
- Denial management
- Appeals
- Benefits verification & authorization coordination
Accreditation & Compliance
- Joint Commission preparation
- State licensing support
- Policy & procedure development
- Chart audits & documentation coaching
Single-Case Agreements
- Negotiation
- Documentation support
- Case extension & ongoing review
We Support Programs of All Sizes
- Detox (ASAM 3.7)
- Residential / RTC (ASAM 3.5)
- PHP / IOP
- Dual Diagnosis
- Mental Health Residential
- Adolescent & Adult programs
- Faith-based
- Holistic
- Medical models
Whether you’re a new facility preparing for launch or a growing program overwhelmed with payer demands — we can help.
Let’s Strengthen Your Reimbursement & Compliance Together
We’d love to learn more about your program and show you how personalized UR and billing support can improve your efficiency, compliance, and payer relationships.
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